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Vendor advisorySeverity 4.3 medium

Cisco Customer Collaboration Platform Information Disclosure Vulnerability

cisco-sa-ccp-info-disc-ZyGerQpd · Cisco · June 4, 2025

Summary

A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data. This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

From Cisco (vendor's own words, quoted), quoted as published. Check the source before acting.

What to do

Cisco has released software updates that address this vulnerability.

Vendor fix or mitigation, quoted from the advisory.

Each CVE in this advisory

CVESeverityKnown exploitedExploit likelihoodWeakness
CVE-2025-201294.3 mediumNo0.4%—

Severity from the advisory (CVSS), known exploitation from CISA's catalog, exploit likelihood from EPSS (next 30 days).

Affected products

VendorProductAffected versionsFixed
CiscoCisco Unified Contact Center Express——
CiscoCisco SocialMiner——

Why it's on these mode pages

  • Maritime: Vendor table: Cisco (network and remote-access gear used in every mode, all modes) (matched by rule)
  • Pipeline: Vendor table: Cisco (network and remote-access gear used in every mode, all modes) (matched by rule)
  • Freight rail: Vendor table: Cisco (network and remote-access gear used in every mode, all modes) (matched by rule)
  • Passenger rail and transit: Vendor table: Cisco (network and remote-access gear used in every mode, all modes) (matched by rule)
  • Highway and motor carrier: Vendor table: Cisco (network and remote-access gear used in every mode, all modes) (matched by rule)
  • Postal and parcel: Vendor table: Cisco (network and remote-access gear used in every mode, all modes) (matched by rule)

Change history

  1. June 4, 2025: Initial public release.
  2. November 9, 2026: First collected by Watch

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